Skip to content

Return Policy

Thanks for shopping with Fugitive Toys! We do our best to make sure every transaction is as smooth as possible but understand that the occasional mistake happens such as a damaged products due to neglect by shipping couriers or parts are missing. Below, you will find our Return Policy.

**ALL SALES ARE FINAL**

Fugitive Toys does not accept returns. The toys we sell are hard to come by and are usually limited in quantity.  Therefore, we can't accept returns because you don't really want the toy anymore or that it is not in "perfect" mint condition.

Box and Paint Condition

Please note that you may not receive the item with the "perfect" box and "perfect" paint job. While we cater to many collectors and do our best to hand pick the best items, there may be shelf wear, scratches, creases, cuts, small dents, bends and/or imperfections. If you seek the "perfect" box and paint job, we recommend shopping in person at a B&M store or online where you can see actual pictures of the item you intend to purchase. Unfortunately, we will not be able to exchange items due to imperfections.

In Box Collectors - Our intention is to sell the toys to be enjoyed as toys, not for the outer box.  Please keep this in mind prior to placing an order, as we do not accept returns.

We have absolutely no control on how shipping courier's handle your package, thus, there is a chance that it may come in a less than perfect condition.  

Cancellations

Unfortunately, we are not able to cancel orders. Please only place an order (or pre-order) when you know you absolutely want the item(s). We will not be able to cancel your order should you change your mind.

Incorrect Addresses or Refused Packages

Please ensure you have the right address prior to committing to your order.  Packages that are returned due to incorrect addresses or refused, will bear a minimum of a 20% restock fee.  Shipping will not be refunded.  Please allow up to 14 business days for your refund to appear after the product returns.

Damage Claims

Keep in mind that many of the toys we sell are handmade or run in small quantities by small toy companies. A small blemish or deformity can actually increase the value of a toy. But in the rare case that the toy is severely damaged by the shipping courier, we'll assist in filing a claim. 

**By placing an order on our website, you understand and accept all our policies**

 

x